All rates are quoted and invoiced in South African Rand (ZAR) on a “per person per night” basis.

• Adults travelling:
o Adult Sharing rates apply to persons (12 years and older) sharing one room/suite. Persons 12 years and older are considered adults and will therefore require their own room/suite at the applicable rates.
o Single Adult rates are only applicable when one adult is staying by him/herself in one room/suite.
   Not applicable when an adult is sharing a room/suite with a child/ children.
o Note that all rooms can sleep a maximum of two adults.
o Above mentioned rates are inclusive of 2 daily game drives, guided wilderness walks, all meals, non-alcoholic beverages, all game drive snacks and beverages, internal reserve transfers between the lodges and welcome lounge, tourism levy and 15% VAT.
o The rates exclude: daily conservation levy, alcoholic beverages and all items of a personal nature, which must be settled directly prior to departure.
o Persons under the age of 14 years are not permitted on any walking safaris.

• Children travelling:
o Applicable to Gondwana Family Lodge only.
o Child rates are applicable to children from 4 years up to and including 11 years; irrespective of whether children are sharing with adults or staying in their own room/suite (single or sharing).
o 0 to 3 years old are accommodated at no additional cost, on a sharing basis only with adults.
o Above mentioned rates are inclusive of the “Kids on Safari” program, 2 daily game drives, guided wilderness walks, all meals, non-alcoholic beverages, all game drive snacks and beverages, internal reserve transfers between the lodge and welcome lounge, tourism levy and 15% VAT (daily conservation levy and all items of a personal nature are excluded and must be settled prior to departure).
o Persons under the age of 4 years are not permitted on game drives.
o Persons under the age of 16 years are not permitted at Dwyka Tented Lodge
o Persons under the age of 12 are not permitted at Tilney Manor.
 

• All rates are subject to change without prior notice.
• We recommend a minimum stay of two nights throughout the year. A minimum 2 night stay restriction is applicable over the festive period during Peak season.

 Conservation Levy:

o A daily conservation levy of R125 per person per day will be implemented as of: 01 May 2021, children between the ages of 4- 11 years will be levied at 50% (half) of the adult rate.
o The conservation levy will be charged on the final invoice to the guest and must be settled on departure.
o This levy is not included in the above-mentioned rates.
o The purpose of the guest conservation levy is to support the intense and ongoing conservation efforts on the reserve and support provided to local communities.

• All rates are subject to change without prior notice.
• We recommend a minimum stay of two nights throughout the year. A minimum 2 night stay restriction is applicable over the Seasonal Peak Season period.

Insurance

• We highly recommend that travel insurance is taken out.

Special Catering/ Outsourced Meals

• Please note that the outsourcing of any certified meals (i.e. Kosher or Halaal) will incur an additional surcharge per person per day.

Transfers / Gate Times

• Transfers to and from the reserve can be arranged with reservations on request at an additional cost.
• Terms and Conditions relating to Road transfers apply, and are available on request/as addendum to this document
• All transfers are handled by accredited car hire and charter companies.
• A complimentary transfer from the welcoming lounge, located 15 kilometers into Sanbona Wildlife Reserve, to the different lodges is available on request and must be booked at least 72 hours in advance; please contact reservations in order to book these
•    arriving guests are picked up from the welcoming lounge at 12h30 or 16h00 (guests arriving on the later transfer will not be able to join the afternoon game drive);
•    departing guests are picked up from their lodge to be back at the welcoming lounge by 12h30.

Provisional Reservations

• Provisional bookings during festive season (18 December 2020 – 3 January 2021 &17 December 2021 – 03 January 2022 (travelling dates)) will be held for a maximum of 24 hours.
• Subject to availability; i.e.: should we have limited suites available, only confirmed bookings will be accepted.
• Bookings made less than 30 days prior to arrival will be held for a maximum of 48 hours.
• Bookings made 31 - 90 days prior to arrival will be held for a maximum of 7 consecutive days.
• Bookings made more than 90 days prior to arrival will be held for a maximum of 14 consecutive days.
• Should confirmation not be received by the given date, the booking will be automatically released and can only be reinstated subject to availability and on the basis that the booking is confirmed/guaranteed.
• Full names of guests traveling will be required to convert the status from provisional to confirmed. Name changes are not permitted once reservations have been confirmed.

Minimum Stay
Festive Season (18 December 2020 – 3 January 2021) & (17 December 2021 – 3 January 2022)

• A minimum of a two-night stay will be applied to all bookings over the festive period.
• Any remaining available inventory will become available for sale 90 days’ prior for one night reservations.